In the event that the domain contact info is incorrect or outdated, or if you have difficulty with the other steps of domain preparation:

You will have supplied us with the necessary information as outlined here: https://help.dollaradaysites.net/knowledgebase.php?article=23 and we will be in touch, once we have reviewed the information and taken a look into the registrar.

We will perform the steps necessary to complete the preparation of the domain for transfer-in, then we will notify you of the continuing of the transfer process as outlined here: https://help.dollaradaysites.net/knowledgebase.php?article=24