The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
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domain transfer-in eligibility
To be eligible for domain transfer, the domain must be on its current hosting for more that 60 days, a recent transfer or renewal MAY reset that clock on some registrars, and there must be more than 4... |
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email considerations before transferring-in a domain to us
Do you have existing domain related email accounts? i.e.: you@yourdomain.com Do you have FOR CERTAIN all the vital sent and received messages, as well as the addressbook downloaded or printed out?Do y... |
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preparing the domain transfer-in to us
You, the customer can perform most all of these steps unless denoted, or you can provide the login to the existing host to us (you will still be responsible for checking for and forwarding emails to u... |
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the domain transfer-in process
Once the domain is properly prepared at the registrar, we will initiate the transfer process, pending acceptance of the epp code supplied. At the domain contact email account, you will receive another... |
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domain transfer, NO REGISTRAR ACCESS
In the event that you have a domain that was supplied as part of a separate purchase with a previous third-party, where the host does not supply you with registrar access (such as the case with YP, HI... |
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domain transfer, REGISTRAR HANDOFF
In the event that the domain contact info is incorrect or outdated, or if you have difficulty with the other steps of domain preparation: You will have supplied us with the necessary information as ou... |
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