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Before you submit a ticket

Category: Knowledgebase

Be sure to use the knowledgebase search tool above (single word searches will not pull up any results, use more than one word in your search). If you can not find your answer after multiple searches, ...

Step 3C - cannot login to known registrar

Category: transfer-in guided walkthrough

Please contact your registrar VIA CONTACT INFO ON THEIR WEBSITE to get assistance logging in, then restart the walkthrough.DO NOT call numbers that show up in the list of google search results' headli...

preparing the domain transfer-in to us

Category: domain transfers IN to Dollar A Day

You, the customer can perform most all of these steps unless denoted, or you can provide the login to the existing host to us (you will still be responsible for checking for and forwarding emails to u...

changing my Workspace notification settings

Category: portal - for users

to learn how to change YOUR Workspace notification settings at your service-provider's Portal, view the online PDF here: https://cloud.dollaradaysites.net/s/D8w8AAuykdwoZkhThe steps are the same for M...

email considerations before transferring-in a domain to us

Category: domain transfers IN to Dollar A Day

Do you have existing domain related email accounts? i.e.: you@yourdomain.com Do you have FOR CERTAIN all the vital sent and received messages, as well as the addressbook downloaded or printed out?Do y...

google chrome puts a big NOT SECURE to the left of my URL - starting July 24th, 2018

Category: domains general

No: your registrar, host, or web designer hasn't let you down. No, your website didn't suddenly become some massive security risk (it is what it has been, and it very well could be a risk already if i...