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 updating email server settings 2018-5-16

Solution

You are received a link to this notice because you have one or more email accounts powered by Dollar A Day Websites, likely email that is domain-relative to website(s) that you or your organization has with us.

On 2018-5-16, it became necessary for one of our backend hosting providers to move us to a different server position.

In the past, our email servers for pop, imap, and smtp were: secure178.inmotionhosting.com as reflected in our help system and tutorial videos.
With this move, our email servers for pop, imap, and smtp are now: secure246.inmotionhosting.com

To continue using email, you must update the server settings within your chosen third-party app, software, or webmail client.
Our provided desktop and mobile webmail system requires no action on your part webmail.dollaradaysites.net (or webmail.libertymorning.com ONLY IF you were instructed to use it instead, when your account was created).
Even if you do not currently use our webmail system, it is always available, and you can use it in the interim until you update your 3rd party app/sw/client.

NOTE: YOU MAY WANT TO OPEN THESE INSTRUCTIONS BELOW ON A 2ND NEARBY DEVICE TO MAKE IT EASIER TO FOLLOW ALONG ON YOUR DEVICE, OR YOU CAN ALSO PRINT THE PDF(S).

To change the necessary setting in the:

Android default mail app: https://cloud.dollaradaysites.net/index.php/s/l6QKgrvtzrTss0K

iPhone/iPad default mail app: https://cloud.dollaradaysites.net/index.php/s/EB1SrXu4RJbp4AH

Outlook (Office) software: https://cloud.dollaradaysites.net/index.php/s/sr5rG3Ka1XHNTDf 

browser Gmail webmail: https://cloud.dollaradaysites.net/index.php/s/XXiSIED6gAmIoIc

Gmail app (android): https://cloud.dollaradaysites.net/index.php/s/pYCZDa9aeJQs9TI

Gmail app (iOS): https://cloud.dollaradaysites.net/index.php/s/wuDE3ycHzl7eBFt

The instructions for the Android/iPhone default mail app assumes and up-to-date version of the OS and app, though other versions may operate in a similar fashion.
The instructions for Outlook software will vary by OS, publication year, release version, and update status. Though the process will be similar for all versions of Outlook.
For users of Mac Mail or Outlook for Mac: certain versions of your software do not respond well to setting changes (known symptoms include accounts not syncing or being constantly prompted for password after a settings change), it may be necessary to disable the active account and recreate it as a new account with the proper settings.
For Gmail users, changes in the Gmail webmail do not affect the Gmail App, and changes in the Gmail App do not affect the Gmail webmail.

We have found an issue with Apple (that is not unique to us), that if you use the default mail app on multiple iDevices, and those iDevices are interconnected by a shared Apple ID on your iCloud: updated accounts may suddenly fail all further send/receives for the account on an iDevice. The solution is to delete the account off of all your iDevices (even the ones that aren't failing yet) and re-add the email account to all the iDevices with the correct server information.

If you have a software or client not covered by these instructions, please open a support ticket within this help system.

Please share this information with any co-workers or associates whom also have email with us - at your organization (in case we did not have an alternate contact email on file for them).

Thanks,
The Dollar A Day Websites & Marketing Email Team

 
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