The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
Fwiw, Here is the comprehensive manual for that model:
It’s not very intuitive what settings you need to edit to marry an email address to the machine, here is the page you need:
that page of steps calls for usage of the “web image monitor”, which is manufacturer software run from a computer’s browser on the same local network as the Ricoh.
There is no software to install as the web browser is connecting to a software inside the Ricoh. There may be necessary support softwares needed to facilitate the browser making the IP connection, depending on the difference between the age of the Ricoh vs the age of the computer(s). We have seen (IN A WORST CASE SCENARIO) where a virtual machine had to be loaded on a computer to run an obsolete OS within it, in order to connect to a deprecated multifunction office machine – due to the need of outdated java and browser versions by the multifunction office machine.
Here is the page on using the “web image monitor”:
for the POP or IMAP incoming server settings (we offer use of either/both, and do not require the tertiary “pop before smtp” optional method the Ricoh also provides for), and the SMTP outbound server settings, visit here:
once the main email account for the Ricoh has been programmed, preset/saved destination email addresses can be set with this page:
If you have any difficulty following the prescribed steps, please contact your Ricoh vendor, and supply them with the info of this article, along with your actual email account credentials for the machine’s email account. These robust and capable multifunction office machines are not always the most user friendly design on configuration, but once they are setup successfully, they are irreplaceable..
Article ID: 36
Rating (Votes): (4)